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50 COMMUNICATION IDEAS
THAT WORK
1. Develop a planned, systematic, two-way process of
communication
between your organization and its
external and internal publics. Without
this element,
you can forget about the remaining 49 ideas.
2. Develop a sound communications policy for your
organization
affirming the systems commitment to a
planned, two-way process.
3. Be creative in your approach to designing messages
for
your publics. Try a "fridge foldout" or an "annual notebook"
instead of an annual report.
4. The most effective communications take place closest to
the person being served.
5. Establish a citizens advisory group. Understand its
role as a sounding board for administrator and staff.
6. Establish a student/client advisory committee.
7. Issue a parent report card - you grade us.
8. Have feedback cards concerning the program at conferences.
9. Provide an evaluation questionnaire for those parents or
staff who are leaving the community.
10. Provide certificates of achievement/recognition and thank-you
notes.
11. Hold special programs for students/clients and parents
to work together on projects.
12. Have a set program to welcome newcomers. Have a buddy
system for the new students/clients; a "welcome wagon" composed of
parents and retired staff members for the new parents.
13. Hold breakfasts for dads.
14. Maintain attractive, well-kept grounds -- a non-verbal
type of communication.
15. Develop a logo for your organization. This helps give
the system a visual identity.
16. Adopt-a-program. Invite a local business to become involved
by "adopting" a school/workshop for a year. The firm can plan enrichment activities
based on the expertise of its employees and provide volunteer help.
17. Good news notes. They are an excellent way to tell about
positive things.
18. Develop a working relationship with the media. Know their
needs.
19. "Project Coffee Cup" -- This is a coupon sent
home that is "Good for one cup of coffee at ________ on ________ between ________ with members
of the staff. NO RSVP needed, but we hope you can join us.
20. Have the principal/facility manager put notes in student/client
newspaper or write a regular column.
21. Place suggestion boxes in school, businesses and public
buildings.
22. Information sheets included in pay checks to staff. This
would include a calendar of events, important messages, etc.
23. Do something about the PR training of your staff. What
they say and how they say it affects your image, too.
24. Neighborhood walk. Involve the administrator and parent
groups in introducing themselves to the community.
25. Speakers Bureau. This provides community groups
with information and gives them an opportunity to ask questions.
26. Billboards can be a joint project of a building, community
groups and the area Chamber of Commerce.
27. Public service announcements and public affairs programming.
This can be arranged through local television and radio stations.
28. Press preview. Invite your local media people in for coffee
and a quick look at what the year will be like -- such as new people, new programs,
new directions and new policies.
29. Weekly tip sheet to media. Include who, what, when, where,
why and how.
30. Public Tour Week -- bus and walking tour of facilities.
The participants are given a quiz to be completed as they tour the district.
31. Take-your-son/daughter-to-lunch. Encourage parents to
join their sons/daughters for lunch.
32. Purchase video tapes of television news coverage of your
organization. Edit and reuse them instead of a slide show.
33. Provide buttons, posters and post cards about your organization.
This can be a joint project with a community organization, such as the realtors
association, the Chamber of Commerce, etc.
34. Special display posters with built-in pockets for printed
materials concerning the organization. Use at grocery stores, banks, churches,
shops, etc.
35. Citizen or student of the month.
36. Discuss the possibility of an "action-line"
news column in your weekly newspaper, for questions and answers concerning the organization.
37. Sponsor mini-contests for staff on "How We Can Make
Our Programs Better?" and publicize the winners and their ideas.
38. A letter from the superintendent to the parents of graduates
congratulating them on the support they have given their children to make their
graduations possible.
39. Telephone Newsline -- a recorded message, no longer than
90 seconds, changed two or three times a week. This message would include announcements
and news of district-wide nature, etc. Also, have a pre-recorded
message concerning facility/school closings.
40. Contact local real estate offices and share information
about your services to they can provide accurate information with perspective buyers.
41. Have a rumor control clearinghouse.
42. Have a brainstorming day to get several hundred workable
communications ideas which are uniquely appropriate to your school/facility.
43. Put up a marquee in your building to advertise all the
exciting events. Make them exciting events.
44. Have a monthly "think tank" session for staff
members who are interested in attacking problems and finding alternatives.
45. Have a "family day" at your facility during
an evening or weekend. This is so that staff members can bring their families to see where they
work, with whom, etc.
46. Have student/client tour leaders, student/client hosts
and hostesses for visitors.
47. Have a bus "open house" to stress the importance
of transportation and the bus drivers role. Include bus drivers as one of your priority
audiences -- invite them to an occasional staff meeting. Let them know how important
they are to what happens in your organization.
48. Have an "alumni day" for former students; and
consider having a "grandparents day."
49. If possible, welcome people to your building personally.
50. Consider employing a part-time or full-time person who
is trained in communi-cations and has skills which will help your organization.
This list is an abbreviated version of "78
Communication Ideas That Work" compiled from works of
school public relation practitioners by John Butterfield, Director
of Information
Services and Publications, Worthington City Schools.
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